1. Data Collection & Processing
ISTROLABE is committed to safeguarding client, visitor, and partner privacy. We process personal information submitted through our contact forms, project consultation requests, and engagement channels solely to provide enterprise software consulting, architectural proposals, and digital engineering services.
2. Information We Collect
We collect information that you provide directly to us when contacting us, including:
- Contact details such as full name, business email address, phone number, and company name.
- Project details, technical specifications, and documents shared for proposal evaluation.
- Technical information collected automatically such as IP address, browser type, and diagnostic analytics to maintain website security.
3. Purpose & Legal Basis for Processing
We process your personal information under the following legal bases:
- **Contractual Necessity:** To evaluate and fulfill software engineering engagements and service level agreements.
- **Legitimate Interests:** To improve our services, safeguard our digital infrastructure against security incidents, and conduct transparent business communications.
- **Legal Compliance:** To fulfill statutory accounting, corporate compliance, and legal disclosure obligations.
4. Security Standards & Retention
We enforce modern cybersecurity standards including end-to-end encryption in transit (TLS 1.3) and at rest (AES-256). Personal information is retained only for the period necessary to fulfill contractual relationships and regulatory record-keeping periods, after which it is securely deleted or anonymized.
5. Your Data Subject Rights
Under applicable data protection laws (including GDPR and international privacy statutes), you have the right to request access to, correction of, or deletion of your personal records. For inquiries, contact hello@istrolabe.com.
